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Podcast: Selling the CIO on Business Services by Alcatel-Lucent     (PODCAST)
September 01, 2008 - (Free Research) This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity.
  VIEW ABSTRACT | GO TO PODCAST
Improving IT Service Support through ITIL by Hewlett-Packard Company     (VENDOR WHITE PAPER)
December 2006 - (Free Research) This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services.
  VIEW ABSTRACT | GO TO VENDOR WHITE PAPER
Advanced Market Place SM7 Demo by Hewlett-Packard Company     (DEMO)
November 2008 - (Free Research) Looking to improve service quality? HP has the most comprehensive ITSM solution in the industry. By aligning services, software, education, and hardware around service management, HP delivers a complete ITSM solution.
  VIEW ABSTRACT | GO TO DEMO
ERP for Service Organizations by Epicor Software Corporation     (SOFTWARE PRODUCT)
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
  VIEW DETAILED REPORT
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Technical Solutions: Anti Spam, Anti Virus, Application Development, Application Implementation, Backup, Call Center, Customer Service, Data Center Management, Data Integration, Data Warehousing, Database, Disaster Recovery, Document Management, E-mail Management, E-mail Marketing, Enterprise Application Integration, Groupware, IT Performance Management, IT Portfolio Management, Java, Linux, Messaging, Network Administration, Networking, Quality Assurance, Remote Access, Security, Server Optimization, Servers, Service Oriented Architecture SOA, Software Configuration Management, Software Testing, Storage, Systems Management, Unix, Visual Basic, Web Design, Web Development, Web Hosting, Web Services, Web Traffic Analysis, Windows, Wireless, Workflow
Industry Solutions: Financial Services, Government, Healthcare, Insurance, Manufacturing, Retail
Geographically-based Solutions: Australia, Canada, Germany, India, New Zealand, United Kingdom

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